Features with all the mouth-watering fixins

We have plenty of features, with many more being brined as we speak.

Audio Transcriptions

Conversation Summaries

Pickle PowerSearchTM

Keyword Extraction

Customizeable Markers

Personalized Metrics

Cross-team Collaboration

Sentiment Analysis

PCI Compliance
(Redaction)

Audio Transcriptions

Powered by our natural language processing algorithms, Pickle transcribes any audio format into text with high fidelity. But this is only the beginning of the magic. Hit next when you’re ready to take in more.

Conversation Summaries

When you don’t want to read the full transcription, you can breeze through a summary of the conversation. It feels like when you did a book report by reading a Cliff Note, but this is not cheating. We promise.

Pickle PowerSearchTM

Think of it as the search engine for customer interactions with your reps, but without the clickbait headlines & banner ads. No joke, you can search any keyword or phrase. Rock-n-Roll power chords!

Keyword Extraction

Um, er, like, you know, honestly, [competitor’s name]... You can know with a simple glance within the dashboard what common words and phrases are frequenting your conversations.

Customizeable Markers

You have data like never before. Now what do you do with it? Customized markers can find trends and track best practices, creating a performance machine.

Personalized Metrics

Pull back the curtain to reveal the wizard or squib. Extract keywords; see true talk time; review action items; compare to other reps; and so much more.

Cross-team Collaboration

Work like a team.
Share like a team.
Win as a team.

Sentiment Analysis

Words matter. You can analyze sentiment by the words, whether positive or negative, your customer uses in the conversation.

PCI Compliance
(Redaction)

Pickle’s software automatically detects sensitive personal customer info and redacts it from the transcript.

Don’t just listen to your customers; speak their love language.

Let’s chat. We’d love to give you a custom quote.

Contact Us

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Limited availability.

Contact us to see what it takes and if you qualify.

Learn about Pickle Beta