Pickle’s Salesforce integration automatically records and logs calls in Salesforce, allowing you to push key data fields from Pickle straight to Salesforce. These data fields include:
Details (date, times, duration)
Call notes & links back to recording
Rep stats (talk ratio, longest monologue, etc.)
These data fields are tied to Salesforce accounts, contacts, leads, and opportunities so customers can correlate Salesforce data with conversation data. You can select which Salesforce fields (built-in and custom fields) to import into Pickle.